Terms of Service

HunarKaar connects customers in Multan with verified technicians for cleaning, maintenance, repairs, protection, renovation and moving work. We arrange the job, agree the scope and price with you, and follow up on the quality of the work.

Prices shown on the site are starting prices. The estimated amount you see when booking is calculated from the quantity you enter multiplied by our published unit rate, and is an estimate — not a fixed quote — because the actual condition of the property can change the work needed. Before any work starts, we confirm the final price with you on WhatsApp or by phone. Work only goes ahead once you accept that price.

You agree to provide safe access to the property at the agreed time and to keep your phone reachable. If a visit has to be rearranged because no one is available, or the property is not accessible, a travel or minimum-charge fee may apply, which we will tell you about before charging it.

Payment is due after the work is completed and checked. We do not take online payments; you pay the technician or team directly in cash at the agreed amount. A receipt or booking summary can be provided on request.

You can cancel or move a booking free of charge if you tell us at least 4 hours before the scheduled visit — message us on WhatsApp so there is a record. Cancellations inside 4 hours may attract a travel fee, and if a technician has already started work you pay for the work done.

If the completed work does not do what was agreed, tell us within 7 days and we will return to fix it at no extra labour cost. The promise does not cover damage caused afterwards, work we did not perform, problems caused by the property itself (such as a leak from a pipe we were not asked to repair), or normal wear and tear.

Spare parts, paint, fittings and other materials are charged at actual cost unless included in the agreed price. Anything outside the agreed scope is quoted to you first — we do not add charges without asking.

Technicians on the platform are independent tradespeople who are approved by us. We verify identity and check work quality, but we are not the employer of every technician and cannot control their conduct outside a booked job. Report any problem and we will act on it, including removing a technician from the platform.

Keep your login details private and only book work you intend to pay for. We can suspend an account that abuses the platform, makes repeated bookings with no intention to continue, or puts staff at risk.

We take care with your property and are liable for loss or damage caused by our negligence, up to the amount you paid for the job. We are not responsible for pre-existing faults, for items you did not tell us needed protecting, or for indirect losses such as lost rent or business.

Raise any concern first on WhatsApp or call 03154012309, or email khalilahmed89@gmail.com. We aim to resolve complaints fairly and quickly. These terms are governed by the laws of Pakistan.